如果你的联想笔记本电脑出现了usb type-c端口问题,那么你并非个例。援引外媒tom's guide近日披露的联想官方支持文档,联想已经确认数十种型号的笔记本电脑受到usb-c端口的影响。不过所幸的是用户只需要安装修复程序,就能简单解决这个问题。
联想表示在经历了6-12月的“典型性使用”之后可能会出现各种问题,联想表示受影响的笔记本电脑可能表现出的症状:
● usb-c端口无法正常工作
● 在操作系统/设备管理器中看不到intel thunderbolt控制器
● usb-c或thunderbolt扩展坞不可见或存在连接问题
● hdmi输出不可用
● 系统电池未通过连接到usb-c端口的usb-c电源适配器充电
● intel thunderbolt弹出错误消息
● intel thunderbolt安全模式错误消息
● bios thunderbolt通信错误或在post期间挂起
以下是受影响的笔记本电脑的列表,所有这些笔记本电脑均属于thinkpad品牌:
● p43s (type 20rh, 20rj)
● p52 (type 20m9, 20ma)
● p52s (type 20lb, 20lc)
● p53s (type 20n6, 20n7)
● p71 (type 20hk, 20hl)
● t470 (type 20hd, 20he)
● t470 (type 20jm, 20jn)
● t470s (type 20hf, 20hg)
● t470s (type 20js, 20jt)
● t480 (type 20l5, 20l6)
● t480s (type 20l7, 20l8)
● t490 (type 20n2, 20n3)
● t490 (type 20ry, 20rx)
● t490 (type 20q9, 20qh)
● t490s (type 20nx, 20ny)
● t570 (type 20h9,20ha)
● t570 (type 20jw, 20jx)
● t580 (type 20l9, 20la)
● t590 (type 20n4, 20n5)
● x1 carbon 5th gen - (type 20hr, 20hq)
● x1 carbon 6th gen - (type 20kh, 20kg)
● x1 carbon 7th gen - (type 20qd, 20qe)
● x1 carbon 7th gen - (type 20r1, 20r2)
● x1 yoga 2nd gen (type 20jd, 20je, 20jf, 20jg)
● x1 yoga 3rd gen (type 20ld, 20le, 20lf, 20lg)
● x1 yoga 4th gen (type 20qf, 20qg)
● x1 yoga 4th gen (type 20sa, 20sb)
● x1 tablet 3rd gen (type 20kj, 20kk)
● x280 (type 20kf, 20ke)
● yoga 370 (type 20jj, 20jh)
● x380 yoga (type 20nn, 20qn)
● x390 (type 20q0, 20q1)
● x390 yoga (type 20lh, 20lj)
● p51 (type 20mm, 20mn)
● p51 (type 20hh, 20hj)
● p51s (type 20hb, 20hc)
● p51s (type 20jy, 20k0)
● p72 (type 20mb, 20mc)
如果您具有上述thinkpad笔记本电脑之一,并且usb-c端口遇到问题,则可以安装驱动程序和固件更新,这些驱动程序和固件更新应可解决问题。前往lenovo的支持页面,在该页面的底部可以找到固件和驱动程序更新的下载。如果仍然遇到问题,lenovo建议您联系尊龙凯时官方旗舰店的技术支持以获取其他帮助。
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